---
title: Contact IntellaTriage | Care Team Coordination | Clinical Excellence
description: Care Team Coordination extends nurse-first clinical support beyond after-hours, helping hospice, home health, and palliative care providers deliver continuous, coordinated care across the full episode of care.
image: https://content.intellatriage.com/hubfs/nurse-case-load-1.png
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[](https://intellatriage.com/)
# Care Team Coordination
## Clinical Support Beyond After-Hours
Care Team Coordination extends nurse-first clinical support into the daytime, when interruptions and inbound calls can derail planned visits.
Nurse-led call handling and follow-through help reduce unnecessary field disruptions and prevent avoidable PRN visits by resolving clinical questions during the day when appropriate. Your clinicians can stay focused on scheduled care while we “close the loop” on incoming calls.
#### **Why It Matters**
Care at home doesn’t stop at the end of the workday and neither do clinical needs.
Care Team Coordination extends nurse-first clinical support beyond after-hours, helping hospice, home health, and palliative care providers deliver continuous, coordinated care across the full episode of care.
- Reduce unnecessary field interruptions (protect planned visits)
- Increase visibility into call volume, acuity, and follow-through
- Capture actionable data to improve care delivery over time
Delivering continuity across all hours requires more than coverage. It requires **clinical judgment, coordination, and systems designed to support both patients and nurses**.
[](https://intellatriage.com/blog/a-fresh-approach-to-alleviating-nurse-burnout-in-post-acute-care/)
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### Sound Clinical Judgement Backed by State-of-the-Art Tech
Care Team Coordination builds on the same nurse-first principles that define IntellaTriage’s triage model: placing clinical judgment at the center of communication and decision-making.
Our nurses are supported by our [IntellaHub Platform](https://intellatriage.com/intellahub-platform/)[,](https://intellatriage.com/intellahub-platform/) so clinical issues are tracked, routed, and resolved with clear accountability. reducing rework and preventing issues from falling through the cracks.
## Trusted by leading hospice and home health providers nationwide.
*“Before expanding from after-hours triage to Care Team Coordination with IntellaTriage, daytime patient calls were answered, but resolutions were often circuitous, and it was difficult to track where calls went next.* *We had little insight into what could have been addressed earlier to improve the patient experience or reduce the risk of rehospitalization or missed visits.*
*This service alleviates administrative and clinical burden, allowing our teams to focus on patient care while improving efficiency, reducing complaints, and supporting staff well-being.”*
*Jonathan Fleece, President and CEO of Empath Health.*
## Reduce Nurse Burnout
To reduce stress, burnout, and turnover, outsource your triage and shield your nurses from up to 80% of incoming calls.
## Improve Patient Experience
Registered nurses answer your patient calls in under a minute; no transfers between non-nurses, callbacks, or frustrating menus.
## Increase Financial Performance
Eliminate the need to staff, manage, and operate an internal call center while increasing top-line revenue with improved referral capture.
IntellaTriage, 2025