Deliver Exceptional Patient Experience
...at all hours of the day or night.
At IntellaTriage, we partner with healthcare providers to deliver exceptional patient experience by connecting your patients with a licensed & trained triage nurse in 37 seconds on average.
Ready to improve your after-hours care? Fill out the form and connect with us today.
Nurse-First Solutions - The Key to Exceptional Patient Experience
When it comes to after-hours triage, IntellaTriage sets the standard for excellence. After-hours triage done right isn’t just a backup plan—it’s a strategic advantage for improved patient experience, nurse retention, and increased financial performance.
With over 640,000 calls triaged annually and our proprietary IntellaHub platform, we deliver:
- Seamless patient care that enhances satisfaction and outcomes
- Advanced analytics to support data-driven decision-making
- Proven solutions to reduce nurse burnout and improve financial performance
Our team of licensed nurses specializes in hospice and home health care, bringing an average of 20+ years of clinical experience to every call.
"When you're waiting to connect to a nurse because you or a loved one is in distress, fifteen minutes can feel like fifteen hours. We want our patients to be able to speak to a clinician as soon as they determine they need one.
"We see this partnership as necessary support for our patients and a means to lessen our clinicians' workload. As a result, our patients will be well-cared for, and our clinicians will be well-rested and able to be their best selves as they provide care."
- Tarrah Lowry, Chief Operating Officer, Empath Health/ Trustbridge
"Last June, we handed all our after-hours calls for home health and hospice to IntellaTriage. Since then, an IntellaTriage nurse has answered the phone in less than 60 seconds on average and resolved an average of 80% of calls after hours without local administrator involvement. Our nurses and case managers are thrilled to rest at night, which has helped with retention. Plus, it has saved us money by reducing emergency room visits, which are now less than 1%. The implementation process was easy and well-executed, and we are seeing beautiful outcomes."
Rod Plunkett, VP of Population Health Management,
CommonSpirit Health at Home
HOW DOES INTELLATRIAGE HELP YOU?
By partnering with us, you can offer 24/7 telephone nurse triage. When you work with IntellaTriage, your patients’ calls are answered in less than 60 seconds, ensuring seamless, effective access to care.
Reduce Nurse Burnout
To reduce stress, burnout, and turnover, outsource your triage and shield your nurses from up to 80% of incoming calls.
Improve Patient Experience
Registered nurses answer your patient calls in under a minute; no transfers between non-nurses, callbacks, or frustrating menus.
Increase Financial Performance
Eliminate the need to staff, manage, and operate an internal call center while increasing top-line revenue with improved referral capture.